So…you think your colleague has problems with empathy. Ever thought that the physical environment might be to blame. In our pursuit of the ‘hot-swappable’ workplace we have deprived people of cues that enable us to make sense of one another.
Connection is more than interaction
Behaviorists are increasingly tracking interactions at work. But this ‘lab rat’ approach only reveals external interactions. But how is the physical environment enabling us as individuals and groups to flourish? Can we understand by looking from the inside-out rather than the outside-in?
Edward Finch & Guillermo Aranda Mena All rights reserved © 2020